If you have any questions about how to place your order or check out, please refer to this document (click this text) before calling the store. If you follow these steps and still have issues, send a full screenshot of the screen where you are stuck to woodbury@bigfrog.com with a brief text description of your question(s).

Please allow production time of 2-3 weeks from order date. Embroidered items will have a longer lead time than print items. Be advised that with ongoing supply chain shortages, product availability may change. If one of your order items is out of stock, we will notify you via email.

Please contact Big Frog Designers for questions regarding sizing or order updates: woodbury@bigfrog.com.

*REMINDER: No refunds or exchanges on orders that have entered production.

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